Privacy Policy

We take your privacy very seriously and we ask that you read this privacy policy carefully as it
contains important information on who we are, how and why we collect, store, use and share
personal information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a complaint.

Chroma Marketing Limited is the operator of the website We collect, use and are responsible for certain information about you. When we do so, we are regulated under the General Data Protection Regulation which applies across the European Union (including the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws. The person responsible for how we handle personal information is Laura Norman

Personal information provided by you
In the course of operating our business, we collect personal information when you provide it to us, such as your name, postal address, email address, phone numbers and payment details. We also collect personal information from you if you apply for a job with us or work for us for any period of time. In this context, personal information we gather may include: contact details, financial and payment details, details of education, qualifications and skills, marital status, nationality, NI number, job title, and CV.

Personal information provided by third parties
Occasionally we may receive personal information from other sources (such as clients when
organising a corporate event, fundraising or consumer-based event), in order to help us provide services to our clients and their customers. We do store information on our CRM system Capsule. Capsule are a UK based business who operate across the UK and Europe. To find out more about their storage of data click the following link

If you apply for a job with us, we may receive information from the people who provide references.

Personal information about other individuals
If you give us information on behalf of someone else as an alternate contact, referee or next of kin, you confirm that the other person has agreed that you can:

  • give consent on his/her behalf to the processing of his/her personal data;
  • receive on his/her behalf any data protection notices;

We gather information directly from you when you contact us via phone or email and when you take up our services. Our website also uses cookies (see our Cookie Policy below) and collects IP addresses (which means a number that can uniquely identify a specific computer or other device on the internet). We also collect personal information when you send us feedback and enable us to post your photos on our site and our social media channels.

To find out more about how we collect and process personal information click Reasons we can collect and use your Personal Information.

If you provide us with details of any other person, we can contact to discuss your order, we may contact that person and discuss and share the details of your order with that person and deal with that person in relation to your order as if that person was you. We may particularly want to do this if we are unable to get in touch with you for any reason. If you change your mind, you can email us

If you provide us the details of a person who we can contact for a job reference, we may contact that person in connection with your job application.

We may disclose your personal data to:

  • any person or agency if we need to share that information to comply with the law or to
    enforce any agreement, we may have with you or to protect the health and safety of
    any person;
  • any person who you have named as a person we can contact to discuss your account;
  • any person who we are negotiating with as a potential buyer of our business or
    property or if we are proposing to merge our business with another business;
  • credit card associations if specifically required.

If we use an outside party to process your information, we will require them to comply with our instructions in connection with the services they provide for us and not for their own business purposes.

We have appropriate security measures in place to prevent personal information from being
accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those people processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. For more information see Safeguarding your Personal Information.

We will not transfer your personal data outside of the United Kingdom OR European Economic Area or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

We will usually hold your personal information as a customer or employee on our system for the period we are required to retain this information by applicable UK law, currently 12 years from the end of our contract (Customer) or 6 years (employee) or 6 months after any unsuccessful job application, unless you have told us you want us to delete the information earlier (For more information see “What rights do you have”).

This Privacy Policy was published on (1st February 2019) and last updated on (1st February 2019). We may change this Privacy Policy from time to time. You should check this policy
occasionally to ensure you are aware of the most recent version.

If you would like this policy in another format (for example: audio, large print, braille) please contact us at

Cookie Policy

What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user during a
browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.
You can find more information about cookies at

Google Analytics
This website uses Google Analytics to help analyse how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for Chroma Marketing.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

Cookies Set By Google Analytics: __utma, __utmb, __utmc, __utmz
For more information about Google Analytics, view their terms of service

Other Analytics Cookies
Other Analytics Cookies: mf_user, mf_session, mf_lastpageview, _qca

Using web browser settings to manage cookies
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.